Welcome to our newsletter, where we provide you with the latest from Digital Telecare for Scottish Government. In this edition, we bring you a recap of the events within the Digital Telecare Programme over the past month, along with insights of upcoming activities.
If you have any queries regarding any of the content within this newsletter, please get in touch.
We are excited to announce that the Shared ARC Programme is shortlisted for the 2024 Digital Leaders 100 Award for Digital Public Service Innovation.
The DL100 list honors those driving the UK's Digital Transformation. The Shared ARC Platform, a pioneering UK initiative, provides a state-of-the-art, cloud-based solution for Telecare Service Providers, combining shared infrastructure with full autonomy and diverse service delivery options.
With a focus on security and scalability, it promotes robust collaboration and efficient information exchange among Telecare Service Providers in Scotland, ensuring continuous improvement and excellence.
Help us win!
Your vote can help us secure this award. Support the Shared ARC Programme and our mission to transform digital public services in Scotland. Cast your vote today!
Scottish Government Launch Health and Social CareWinter Preparedness Plan 2024/2025.
We are delighted that the Shared ARC Platform and our work on the Telecare Information Framework is featured in the Scottish Government's Health and Social Care Winter Preparedness Plan 2024/2025. This inclusion reflects the growing awareness of the sector and highlights the significant impact our work is making.
This winter plan represents a whole system approach to addressing a surge in demand for health, social care and social work services. It sets out actions to help relieve pressure points across the system, applicable throughout the year when we may face increased pressures.
New Documents Available on the Digital Telecare Playbook.
An updated version of the Benefits Realisation in Practice working with Aberdeen City to note their benefits collection of digital telecare has been added to the Playbook.
Additionally, version 2.0 of the Managing alerts within Telecare Service Providers (TSPs) document has been added to the Playbook, this includes; new providers added, information in a table of the DMP/CMP suppliers used within each TSP and the service provided by each TSP with information gathered through the Technicians Forum.
To view the new documents, please sign into the Digital Telecare Playbook and follow the buttons below.
Argyll & Bute HSCP Awarded Bronze Digital Telecare Implementation Award.
We are delighted to confirm that Argyll and Bute Health and Social Care Partnership has been awarded the Bronze Digital Telecare Implementation Award in recognition of the progress they have made on their analogue to digital telecare transition project.
As the Telecare services expand, exciting new features and improvements are on the horizon. The team is exploring the use of Smart Technology within the home, ensuring that help is always just a moment away. Additionally, they work hard with communities to raise awareness and educate residents and caregivers on the benefits of telecare, making it more accessible to those in need.
Their progress in remote and rural regions will inspire other services to learn from this successful transition to digital technology services. Together, they are paving the way for a future where everyone can live safely and confidently in their own homes.
Version 2 of the Digital Telecare Assessed Solutions List is now live and open for submissions. Suppliers interested in being added can contact digitaltelecare@digitaloffice.scot.
The process requires completing version 2 of the questionnaire and providing a penetration test for all services and devices. If your equipment falls under the Product Security and Telecommunications Infrastructure Act 2022, a Statement of Compliance is also needed.
Upcoming Events and Opportunities
AWS Event: Cloud, the gateway to innovation.
Join AWS on Wednesday 2nd October for their latest event.
This event will explore how a data foundation built on AWS can accelerate your adoption of generative AI and fuel innovation across your organisation.
Come hear David Brown, our Business Relationship Manager, feature on the panel discussion - Ask Alexa: How can councils provide more responsive social care? from 10:20-11:15.
Join us for our second 90-minute session on managing workforce change, focused on methods to implement change effectively.
The session will be held on Tuesday, 22nd October 2024, from 10:00-11:30 am via Microsoft Teams.
We'll cover scenarios in the sector and tools like the transition curve, personality types, communication styles, and more. For details, see document PLAY083b on the Digital Telecare Playbook. Please register using the sign-up form—we look forward to your participation!
TECH Conference - Back to the Future: Saving time with technology.
Join us at the TECH Conference on 29th October 2024 to explore how social housing can go back to basics by looking to the future!
Destination Digital – Route to Digital Telecare Workshop. Sharon Hannah, our Project Manager, will guide you through a typical journey to digital, measuring your successes along the way. She will also give a little insight into the emerging Scottish Shared ARC benefits and will finish with details of funding opportunity only applicable to those with grouped housing to explore new fully digital solutions.
